Screenflair iPhone Accessories FAQs | Screenflair
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Commonly Asked Questions About Screenflair iPhone Cases, Screen Protectors, and Phone Grips

Product Questions

Will Screenflair protect my phone?

Screenflair phone cases are made with a high-quality double layer that provides extra durability in the case of drops. The case’s outer shell is made from a protective polycarbonate material that is impact resistant. The inner sleeve is shock absorbing and provides a cushion for your phone in case it’s dropped.

For added screen protection, you should also purchase an anti-scratch Screenflair screen protector. This will provide additional protection for the front of your phone and add some flair to your favorite device.

Screenflair Phone Cases

  • Double layer protective case with extra durability
  • Impact resistant polycarbonate shell
  • Shock absorbing sleeve

 

Are your phone cases hard or soft?

Screenflair cases are made of hard, polycarbonate material with a fixed shape. The inside layer is made from a shock absorbing rubber sleeve that provides extra protection in case of a drop.

 

What is the difference between Glossy and Matte finish?

Glossy

A glossy finish is sleek and luminous. The smooth finish allows colors to appear deeply saturated for a rich effect. If images are not perfectly sharp and clear, a glossy finish can enhance the photo or design. A glossy finish will show more fingerprints, smudges, and scratches than a matte finish. 
 

Matte

A matte finish is free of shine, resulting in more muted colors. This helps to make the texture of the image more pronounced and makes this finish ideal for highly detailed photos, such as shots of buildings. Matte finish is less likely to show smudges when handled and gives off no glare.

 

Do the designs go on the sides of the case as well?

Yes! All designs wrap around to the sides to provide complete graphics coverage.

 

Are your screen protectors made out of glass?

Screenflair screen protectors are made out of a durable silicon material that won’t crack or scratch. These glass-like screen protectors are easy to apply, provide HD quality, and are exceptionally durable.

 

Do you sell phone cases and screen protectors for Android phones?

Unfortunately, we do not make Screenflair cases and screen protectors for Android phones. However, we are in the process of adding select Android phones to our online store soon. Be sure to follow us on Facebook to know when we start carrying them.

Ordering and Shipping Questions

Can I make changes to my order?

If you accidentally ordered the wrong phone case, screen protector, or phone grip, please email us at orders@screenflair.com.

Please provide your full name, order number, and as many details as possible. One of our Team Members will reach out as soon as they can to resolve any issues you may have.

 

When can I expect my order to arrive?

Screenflair offers free standard shipping (2-8 business days) on all U.S. orders. For your convenience, we also have several other shipping options available.

Please keep in mind that this timing will not include our processing period, which can take up to 48 business hours.

Please note: Orders placed on Fridays will not be processed until the following Monday.

 

What shipping options are available?

You will receive free Standard USPS Ground shipping on every Screenflair order. You can get your item(s) quicker by upgrading to Expedited USPS Priority Mail.

Please keep in mind this timing does not include our processing period, which can take up to 48 business hours.

UNITED STATES

PRICING

Standard (2-8 business days): USPS Ground*

FREE

Expedited (1-3 business days): USPS Priority Mail*

$6.99

*Delivery to PO Box, Alaska/Hawaii, Protectorates, APO/FPO may vary and are not guaranteed.

 

Does Screenflair ship to military customers at an APO address?

Yes, we do! We ship to military addresses. Please allow additional time for delivery.

 

Where is my order confirmation?

You will receive two email confirmations to the email address you provide. The first email is sent when you place your order and the second when your order ships.

All of our screen protectors come with free USPS First Class shipping, which typically delivers in 2-8 business days. Unfortunately, USPS First Class is not eligible for tracking services.

If it has been more than 10 business days and you still have not received your order, please contact us at orders@screenflair.com

 

What is Screenflair’s return policy if I ordered directly from the website?

You can return any product purchased from Screenflair’s website that is unused and in sellable condition in the first 30 days. Please send your order details to returns@screenflair.com and one of our Team Members will guide you through the return process. 

Promotions and Sales Questions

Does Screenflair offer discounts, promotions, or sales?

Yes! Subscribe to our newsletter for a 15% discount on your next order. Or follow us on Facebook and Instagram to stay up to date on future sales and promotions!

 

How do I enter my promo code?

You will be given the opportunity to enter a promo code during checkout.

 

How do I purchase a gift card?

You purchase a virtual gift card online. Simply select the dollar value, enter the recipient information, and it will arrive in their inbox shortly.

Distribution Questions

Is Screenflair currently sold anywhere else?

Screenflair is also available on Amazon.com.

 

Where can I get wholesale info?

Please contact sales@screenflair.com for wholesale inquires. 

Still not finding answers to your questions? Email us anytime at customerservice@screenflair.com. You can also contact us on Facebook.